2 . Return Policy
Overview
Here at The Clothing Finery we want you to be completely satisfied with your
purchase. If you are not happy with your items, we are here to assist you with
returns and exchanges.
Returns
Eligibility- To be eligible for a return, items must be unused, unwashed, and in
the same condition that you received them. They must also be in the original
packaging, with all tags attached.
Time Frame
Local (Jamaica ) - You have 2 days from the date of purchase to return
items.(Items that are tried on in store are not qualified for an exchange).
International (outside Jamaica ) - You have 3 days from date of purchase to
return items. Exchanges are currently unavailable.
Proof of Purchase : A receipt or order number of proof of purchase is required
for all returns.
Store Credit -
We do not offer REFUNDS .
Once item is returned, accepted and processed a store credit is issued via
email . This amount can be used towards future purchases . Processing time
is normally 2 business days.
Non-Returnable Items
Certain items are non-returnable, including:
- Sale items
- Gift cards
-Jewerly
- Intimate apparel such as underwear and swimwear
-white clothing
-worn items, scents , stains deodorant
Final Sale/Clearance Items. Once items have been discounted /coupon code
used they are not eligible for return.
Exchanges (local Jamaica )
Size Exchanges: If you need to exchange an item for a different size, please
contact us through our email orders@theclothingfinery.com. We will provide
instructions for the exchange process. If the item is not available in the size
you wish to exchange then a store credit will be issued. Once we are
contacted within the stipulated timeframe.
Defective or Damaged Items: We will replace items if they are defective or
damaged. All cost associated with shipping will be covered by us .
If the wrong item was sent by us we will cover the return cost.
- Return Shipping: You will be responsible for paying your own shipping costs
for returning your item. Shipping costs are non-refundable. The return
shipping address will be given in the email of correspondent.
Overview
Here at The Clothing Finery we want you to be completely satisfied with your
purchase. If you are not happy with your items, we are here to assist you with
returns and exchanges.
Returns
Eligibility- To be eligible for a return, items must be unused, unwashed, and in
the same condition that you received them. They must also be in the original
packaging, with all tags attached.
Time Frame
Local (Jamaica ) - You have 2 days from the date of purchase to return
items.(Items that are tried on in store are not qualified for an exchange).
International (outside Jamaica ) - You have 3 days from date of purchase to
return items. Exchanges are currently unavailable.
Proof of Purchase : A receipt or order number of proof of purchase is required
for all returns.
Store Credit -
We do not offer REFUNDS .
Once item is returned, accepted and processed a store credit is issued via
email . This amount can be used towards future purchases . Processing time
is normally 2 business days.
Non-Returnable Items
Certain items are non-returnable, including:
- Sale items
- Gift cards
-Jewerly
- Intimate apparel such as underwear and swimwear
-white clothing
-worn items, scents , stains deodorant
Final Sale/Clearance Items. Once items have been discounted /coupon code
used they are not eligible for return.
Exchanges (local Jamaica )
Size Exchanges: If you need to exchange an item for a different size, please
contact us through our email orders@theclothingfinery.com. We will provide
instructions for the exchange process. If the item is not available in the size
you wish to exchange then a store credit will be issued. Once we are
contacted within the stipulated timeframe.
Defective or Damaged Items: We will replace items if they are defective or
damaged. All cost associated with shipping will be covered by us .
If the wrong item was sent by us we will cover the return cost.
- Return Shipping: You will be responsible for paying your own shipping costs
for returning your item. Shipping costs are non-refundable. The return
shipping address will be given in the email of correspondent.